We have had broadband connection problems for several weeks. We have reset the router, changed the filters, tried different browsers etc. But it does not make any difference. Although we are only 100 metres from the exchange and pay for a fixed IP address we get lots of excuses but no action.
Simply, as most people know, BT is a rubbish company. I shall be taking the matter further. One avenue of attack will be to complain to the ASA about the ridiculous TV advertisements. BT must realise they are pissing people off when they run ads talking about their fast service.
I have to agree, i use my internet mainly in the mornings and i'm having the same problems...i pay 27.90 for a service that i don't get. When i rang them to see if i was on the best deal (after watching countless ads offering such wonderful service) i was told tht i was only loosing out by £1.00!
ReplyDeleteWell BT, thanks for charging me a fortune for a service that sucks and robs me at the same time....knowing damn well that i'm tied in for another 12 months on an 18 month contract.
When my contract ends, i'm just gonna get an internet stick and top it up...